Project Management Quality Assurance Support Services

QA PROGRAM REVITALIZATION Quality Assurance Support Services State of California Department of Water Resources Division of Environmental Services Office of Water Quality Municipal Water Quality Program QA Program Revitalization Steering Committee Rose Harrelson, Project Manager, DWR QA Support Services Cindy Garcia, Chief, Municipal Water Quality Program Branch Stephani Spaar, Chief, Office of Water Quality Murage Ngatia, DWR QA Support Services Otome Lindsey, DWR QA Support Services Kristopher Jones, Consultant Karen Gehrts, Consultant DWR Mission Statement: To manage the water resources of California in cooperation with other agencies, to benefit the State s people, and to protect, restore, and†¦show more content†¦Consequently, DWR is initiating a multi-phased project to revitalize the QA Program. Phase I of the QA Program Revitalization Project entails the following: ï‚ ¼ an analysis of the historical background of the QA Program at DWR, ï‚ ¼ the identification and evaluation of QA programs at companies and agencies that collect similar environmental data, ï‚ ¼ a compilation of â€Å"Best Practices† for effective Quality Management Programs, ï‚ ¼ the performance of a Current State Assessment and Gap Analysis at DWR, ï‚ ¼ a subsequent analysis of the differences and similarities between our program at DWR and the â€Å"Best Practices† we hope to achieve, and ï‚ ¼ assembly and dissemination of key findings and recommendations for revitalizing the program. Phase II will be developed pending the findings and recommendations and will include an Implementation Plan and further assessment of the revitalized QA program. PHASE I Project Management Documents Project Charter A project charter authorizes a project, empowers the project manager, describes the reasons for undertaking the project, the objectives and constraints, directions concerning the solution, and the identities of the primary stakeholders. Responsibility Assignment Matrix A Responsibility Assignment Matrix, also known as a RACI Matrix, is useful for clarifying roles and responsibilities in cross-functional/departmental